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Coverage doubts, claim queries, or finding the best plan for your family, get clear answers instantly.

Ask GaidoAI any questions about health insurance, coverage options, policy terms, or get personalized recommendations

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Policy Analysis

Know what's missing before claim day

Upload your existing policy or pick your plan, our GaidoAI spots coverage gaps, hidden exclusions, and tells you exactly where you stand.

Room rent sub-limit check

The most common cause of proportionate deductions, flagged instantly.

Waiting period mapping

Know exactly when each condition becomes claimable. No guessing.

Hidden exclusion detection

Day-care limits, OPD caps, co-payments that only surface at claim time.

Sample Policy Gap Report

Room rent cap

₹3,000/day, triggers proportionate deductions

High risk

Cataract surgery

Waiting period: 2 years from policy start

Note

Day-care procedures

541 procedures covered, no sub-limit

Good

Restore benefit

Not present, exhausted sum insured is final

Gap

Potential out-of-pocket exposure found

₹1.8L

Why This Matters

This is happening to real people

Reddit

r/personalfinanceindia · 1.2k upvotes

Bought health insurance for my parents through agent. Now realising I may have made a huge mistake with the declarations. Can I fix this?

u/ca_prakash_official · Top comment

Don't panic yet. Contact the insurer in writing, not the agent, the agent has no incentive to help you fix this. Document everything.

u/ananya_delhi

The agent told my family not to mention my father's diabetes. When we claimed, it was rejected immediately. Lost 4 years of premiums too.

MintJan 2024

Claims Rejection Rate (%)

2021
2022
2023
24%
2024
Consumer Protection

Senior citizen claims face highest rejection rates with room rent limits the #1 cited reason

Plans marketed to seniors contain sub-limits rarely explained at point of sale. IRDAI has issued advisories but enforcement remains weak.

From IRDAI annual report 2023–24

₹8,200 Cr

in health claims rejected in a single year, not counting cases never escalated

Consumer survey, 2024

68%

of policyholders couldn't explain their own room rent sub-limit

Reddit r/personalfinanceindia

“I trusted the agent. He was my father's colleague. I never thought to read the policy document myself. Now I know better, but it cost me ₹1.6L to learn.”

u/lesson_learned_blr, 3.4k upvotes

This happens because advice is designed to sell, not protect.

Gaido was built to fix that, for your family, and for your parents.

Claims help

Didn't get your full claim?

Most people accept a rejection or a reduced payout without questioning it. You don't have to.

Understand exactly what went wrong

Get a clear, jargon-free breakdown of why your claim was rejected or reduced.

Know your rights before you respond

We help you figure out if the rejection is valid, or if you have grounds to challenge it.

Fight back with the right paperwork

Get a ready-to-file appeal with the documents and references your insurer actually needs to see.

Claims reality in India

24%

of health claims are rejected or under-settled. Most are never challenged.

1

Upload your rejection or settlement letter

2

Get a plain-English breakdown of what happened

3

Receive a ready-to-file appeal + document checklist

4

Submit with confidence, track your outcome

Testimonials

Real people, real confidence

4.9

Join thousands who stopped guessing and started understanding their health insurance.

Policy Gaido helped me get the policy details for my mother. She is a survivor and Policygaido helped me narrow down the policy that is most suitable to my needs. Their AI mode is excellent - it goes beyond the other typical chatbots with set answers. In the times of confusion and information explosion, Policygaido helps you precisely and effectively. Thank you team for helping me.

Mandar Raut

5 reviews

I used Policygaido portal to compare health insurance and purchase a policy online. This portal is very convenient and easy to use. Policygaido suggested multiple plans on the basis of my details, so I could compare multiple policies in one place. All policy terms, inclusions and exclusions were clearly mentioned with no hidden charges. Team Policygaido was responsive and helpful throughout the process.

Gauri Mulye

7 reviews

I live abroad, but my parents recently moved back to India. I used Policygaido's AI insurance advisor, and it helped me understand how Indian health insurance works and compare different policies for my parents' needs. It didn't feel rushed or sales-driven - I was able to take my time. I believe I was able to take an informed decision. Peace of mind!

Punam Mahajan

2 reviews

I had a fantastic experience with the Insurance company. They are very helpful and polite in explaining the terms and conditions of the policy, which allowed me to buy the insurance confidently.

Deepa Reddy

3 reviews

I was able to do the research on my own, without unnecessary anxiety. I got a policy for my parents. Best part was no irritating spam calls.

Bindu K

7 reviews

Finally, an insurance site that speaks human. No confusing jargon, just clear comparisons and a smooth checkout process. It saved me a lot of time and, more importantly, a lot of frustration.

Hemanth Loku

4 reviews

Got my queries resolved within minutes and support was available even late at night.

Krishnakar Reddy Alla

3 reviews

Ready to find the right plan?

Who's behind Gaido

Built by people who saw the problem from the inside

Not another startup guessing at insurance. We've spent years inside the industry, and left to fix what we saw.

Sudhakar and Chinmay, co-founders of Policygaido

Sudhakar Reddy

Co-founder · GTM & Product

Sudhakar brings deep expertise in insurance, product strategy, and healthcare technology from elite institutions. As Product Lead and Strategy Lead at Prudential plc, he spearheaded the investment proposal and business case for Prudential's India market entry. His career spans strategic consulting at Boston Consulting Group (BCG), where he shaped digital strategies for major insurance companies, conglomerates and public platforms. Sudhakar is a software engineer at heart and has experience in engineering at Bosch, where he developed active vehicle safety software. Sudhakar holds an MBA from IIM Calcutta, dual degrees from IIT Madras and completed CFA Level 1.

PrudentialBCGIIM CalcuttaIIT Madras

Chinmay Khasnis

Co-founder · Engineering & Product

Chinmay brings over a decade of proven expertise architecting transformative digital solutions at elite financial institutions. As Software Engineering Manager at Fidelity Investments, he spearheaded an AI-powered decision support system that empowered thousands of participants to navigate health insurance enrollment with confidence. His career spans leadership roles at State Street, where he engineered wealth management platforms for high-net-worth clients, and Putnam Investments, where he built mission-critical trading compliance systems. With technical mastery spanning full-stack architecture, AI agents, and enterprise-scale platforms, Chinmay holds a Master's in Computer Science from Lamar University and completed entrepreneurship studies at Harvard Business School.

FidelityState StreetPutnamHBS

Ready when you are

Your family deserve
a plan that actually
works on claim day.

Don't find out what's missing when the bill arrives. Get clarity now, it takes 2 minutes.

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